I bought a net book online reconditioned, open box and the last one. I drove 40 miles to pick it up.
I paid for it and started out the door. I hear a clerk say "does she know it has a broken screen." I turned around and said no. He said that it stated this online. I had the print out and told him it did not.
This computer was "as is" so now they had to decide if they would refund my money. They finally decided that they would and there should have been no question of this. They never did show me where it said it was damaged online. I went home and checked my computer and it clearly did not say it was.
Later that day it showed up online as damaged and they had dropped the price to half of what it was when I was buying it. The clerks were not apologetic and when they were supposed to show me where it showed up on line as damaged they just left and never came back.
Really disappointed with their lack of concern or interest in keeping customers. Just another example of a business that doe not care.
Product or Service Mentioned: Micro Center Customer Care.
Monetary Loss: $200.