Roslyn,New York
Not resolved
1.6
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
0 comments

I went in Microcenter (in Queens) to buy a webcam and that thing is malfunctioned so i wanted to return it, but the manager said i couldn't return it cause i don't have the original box. on the receipt of the sale of the return policy it mentions no such a thing, yet the manager pointed to a sign in store, "oh look, this is our policy" I asked, how come u don't put that on the receipt.

he said, "that comes automatically, we can't change it." I have never heard of that you need the original box to return a webcam before, ever. If the manager's attitude was nice, i might have been okay to accept and move on, however the microcenter (queens) manager has the worst attitude toward their customers, I wouldn't come back to buy anything anymore and will tell more people not to go there.

Reason of review: Damaged or defective.

Monetary Loss: $108.

Preferred solution: Full refund.

I didn't like: Service, Return policy, Manager.

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