filters
State:
Show
City:
Show
Product:
Show
I went to return my 3 month old HP laptop to the St Louis Park Minnesota store I purchased it from I was told that tmanufacturers defects were not covered by warranty. My Laptops left hinge broke first and then began to just fall apart hill trying to use it until I had...
Read more
Anonymous
Anonymous

Micro Center has a 30 day return period. Any manufacturing defects are the responsibility of the MANUFACTURER, not the retailer. HP has a 1 year limited warranty on all their ...

MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for sharing your feedback, we are very sorry to hear this has been your experience with our store. We understand you were unable to make it in during the point when ...

1.9
I didn't like
  • Supervisor didnt care
#1278211
Brought my girlfriend to Micro Center in Brentwood MO to pick up some new tech for our business. General Sales Consultant Ronny Tankersley "assisted" us with our sales. And by "assisted", I mean consistently flirt and compliment my girlfriend instead of focusing on the...
Read more
MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for reaching out and sharing this feedback. We are sorry to hear how you and your girlfriend were made to feel in our store! While it is our procedure that specific ...

3.7
Brentwood,Missouri
I didn't like
  • How sales consultant ronny tankersley treated us
#1271424
Contacted Philips USA Customer Support & Talked to tech who instructed me to reset via pinhole not noticed before laptop USB port does not always keep internal battery charged. The internal battery is not replaceable. This may present future problems with this model of...
Read more
#1246465
Show

Micro Center - Horrid Experience

I decided to take my computer to MicroCenter for repair work. This was a big mistake after realizing my hard drive was failing. I can name two people that treated me well.
1.6
Details
Customer service
Diversity of Products or Services
Ease of Use
Price Affordability
Product or Service Quality
Staff
Warranty
Website
#1246451
Micro Center - No Warranty After 30 Days!
Micro Center - No Warranty After 30 Days!
Purchased a Phillips Digital Audio Recorder(DVT6010) 1/22/2018. Lasted 66 days, would not power on, built in non replacable battery. The device does not power up. It has an internal LIIon battery which charges every time I plug it into my laptop to copy files to & from...
Read more
Anonymous
Anonymous

What part of 'manufacturer warranty' don't you understand?

Anonymous
Steven

The manufacturer then should take responsibility.

2.6
I liked
  • Closeness to home
I didn't like
  • Warrant and return policy
#1222672
I bought a Acer Chromebook for Christmas of 2017 at the Overland Park, KS store. Earlier today the adaptor litteraly blew up in the wall socket so all I had left is the power cord the rest of the adaptor was scattered to various parts of the living room. Wife freaked...
Read more
Anonymous
Anonymous

Manufacturing defects are not their responsibility. You should have contacted Acer for a replacement, not the retailer.

3.9
#1218850
This past September, I bought a Lenovo computer on the recommendation of the sales person. Five months later February) it stopped working. I took it in for service and they confirmed it is under warranty. A few days later someone called from their service department to...
Read more
Edinaman
Edinaman

I picked up the computer today, and it seems to be working. The person who was going to check on the status and get back to me never called me back.

Anonymous
Anonymous

Hello,Thank you for reaching out to us about this experience, we are very sorry to hear about this issue and would like to look into this for you. Could you please email us wi...

So back in mid 2016 I went into microcenter and bought a nice ultrawide monitor, the rep who sold it to me convinced me to buy an extended warranty he said the warranty covered accidental damage my friend who was with me also heard him say it, so I went ahead and...
Read more
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are sorry to hear about this issue! We would like to look into this and see if we have options to help. Could you please email us with a copy of this review and if yo...

1.6
#1199608
1st time going there, had to pick up a hard drive for my laptop. Every employee working had a better-then-you snotty attitude. The only one who didn't was the guy who unlocked the cabinet for us. Had to ask a few questions to one guy, he gave me a death glare when i...
Read more
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are very sorry to hear about this negative experience! We should never treat our customers like that, we will send this to our management team for coaching and traini...

1.0
#1194799
Micro Center - Hp 2600n replacement toner
Hi, I went to your establishment and purchased an item that I was expecting to perform like most of the awesome products I get from Microcenter. However this was not the case this time. I am very upset and I want to make sure other loyal customers do not experience the...
Read more
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,Thank you for letting us know about this issue, we are very sorry for this and will pass this over to our management team for review and to let the vendor know!