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Micro Center - No Warranty After 30 Days!
Micro Center - No Warranty After 30 Days!
Purchased a Phillips Digital Audio Recorder(DVT6010) 1/22/2018. Lasted 66 days, would not power on, built in non replacable battery. The device does not power up. It has an internal LIIon battery which charges every time I plug it into my laptop to copy files to & from...
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Anonymous
Anonymous

What part of 'manufacturer warranty' don't you understand?

Anonymous
Steven

The manufacturer then should take responsibility.

2.6
I liked
  • Closeness to home
I didn't like
  • Warrant and return policy
#1222672
I bought a Acer Chromebook for Christmas of 2017 at the Overland Park, KS store. Earlier today the adaptor litteraly blew up in the wall socket so all I had left is the power cord the rest of the adaptor was scattered to various parts of the living room. Wife freaked...
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Anonymous
Anonymous

Manufacturing defects are not their responsibility. You should have contacted Acer for a replacement, not the retailer.

3.9
#1218850
This past September, I bought a Lenovo computer on the recommendation of the sales person. Five months later February) it stopped working. I took it in for service and they confirmed it is under warranty. A few days later someone called from their service department to...
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Edinaman
Edinaman

I picked up the computer today, and it seems to be working. The person who was going to check on the status and get back to me never called me back.

Anonymous
Anonymous

Hello,Thank you for reaching out to us about this experience, we are very sorry to hear about this issue and would like to look into this for you. Could you please email us wi...

So back in mid 2016 I went into microcenter and bought a nice ultrawide monitor, the rep who sold it to me convinced me to buy an extended warranty he said the warranty covered accidental damage my friend who was with me also heard him say it, so I went ahead and...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are sorry to hear about this issue! We would like to look into this and see if we have options to help. Could you please email us with a copy of this review and if yo...

1.6
#1199608
1st time going there, had to pick up a hard drive for my laptop. Every employee working had a better-then-you snotty attitude. The only one who didn't was the guy who unlocked the cabinet for us. Had to ask a few questions to one guy, he gave me a death glare when i...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are very sorry to hear about this negative experience! We should never treat our customers like that, we will send this to our management team for coaching and traini...

1.0
#1194799
Micro Center - Hp 2600n replacement toner
Hi, I went to your establishment and purchased an item that I was expecting to perform like most of the awesome products I get from Microcenter. However this was not the case this time. I am very upset and I want to make sure other loyal customers do not experience the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,Thank you for letting us know about this issue, we are very sorry for this and will pass this over to our management team for review and to let the vendor know!

I went to Micro Center in Fairfax VA yesterday to order new computers, Monitors, Printers for my new customers who's upgrading his office. I'm just a Small business IT LAN Administrator. The total of the purchase was over $10K - I asked the sales rep if there was any...
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Anonymous
Anonymous

I don't understand this complaint. You are upset because the store did not give you something for free?

MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,Thank you for your feedback, although we do not offer what you are looking for we do have great prices and deals that we run for our customers! We will pass this feedbac...

2.8
#1190996
I am attempting to order a laptop for my son who is in college and therefore does not live with me. My online order was being refused due to a payment refusal on two separate cards. I attempted to do an online chat to see if we could resolve the problem, and was told...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are very sorry for this experience and thank you for your feedback. For security reason to make sure our customers are taken care of we are not able to ship to a diff...

#1187070
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Micro Center - Very bad experience, bad service

I go to the microcenter in marietta in atlanta and the manager dont sell me video cards only because i am from florida and he used a very bad and unprofessional service to me
3.1
Details
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1185985
Brought PC in for service and created a specific admin account for them: microcentertech. When I picked up the machine - 5 days later than promised - I logged in under wiht microcentertech. It allowed me to access the private files of every user on the machine without...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,Thank you for letting us know about this, we would like to look into what happened. Could you please send us details from your work order with a copy of this review to c...

1.0
I didn't like
  • Flagrant disregard for privacy
#1176443