Not resolved
1 comment

On Monday April 23rd I purchased a refurbished HP computer from Micro Center located in Houston TX near the Galleria 610 loop and Hwy 59.I was reassured that the computer was fine although it was refurbished HP preformed the refurbishment.

I bought the necessary software Office and ESET security and Micro Center load it for a fee. Let me say this I have never had a good experience with HP computers. I have bought several large purchases from Micro Center over the years and always found their prices to be very competitive. Having said that this was the 3rd computer I have purchased in recent years from them.

The 1st one was an HP which never functioned correctly. I purchased it on line because I was in North Dakota managing a project. When I returned to Houston which is home for me I took it back to see if they could improve or correct how it operated, their service was poor they did not want to mess with it. Ok bitten once shame on them, bitten twice shame on me....

I did return the recent purchased computer and was refunded my money for the computer and the security but no labor. I had planned to purchase a computer I have had very positive experience with an ACER however the manager would not reimburse me for the labor.

It's ok for me to drive back there on my nickel so they think.In a nut shell I do not recommend purchasing anything from them Just do it on line from Amazon, Micron Center brings nothing to the table anyway so I recommend not buying anything from Micro Center based on, one poor customer service, two poor customer service, three poor coustome service.

Review about: Micro Center Customer Care.

Reason of review: Poor customer service.

Had an Experience with Micro Center?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Hilliard, Ohio, United States #1337408

Hi there, Sorry to hear this. If I can be of any assistance, please email me at custrel@microcenter.com

You May Also Like

Apple Wholesale Store - Apple-wholesale-store.com is the best and safest place to buy wholesale apple products online Apple Wholesale Store "I got my order on 4/1/2016, I bought 20 iphone SE 64gb for $5,980fedex delivered in 1 day. I also got my 10 ipad pro's on 4/1/2016.I am very happy..." Read more Indy Jarvis  - Complete Scam Indy Jarvis "I purchased a unit from a small business called Indy Jarvis. The owner contacted me often, after I showed some interest in his product. I finally decided to order the..." Read more Computeruniverse - Defective from the factory expencive laptop.Lenovo support does not replaced Computeruniverse "this email i was send it to "https://www.computeruniverse.net" that is the retail shop and to "Info-Lenovo-DE@medion.com" that is the lenovo support in germany . They answered this "Dear Mr.Athansios, Thank you for your..." Read more Alienware - All down hill from here Alienware "Now im on the phone being told they cant replace it because they have to more (waste more of my time) steps to go through before replacement can be approved..." Read more Usave Car And Truck Rental - Extra charges after devastation in Puerto Rico... Usave Car And Truck Rental "Hi. My name is Wanda Bonilla and I live in Florida since 2014, but all my family is in PR. Due to the devastating havoc caused to the island by..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more Tbdress - Don't Buy from TB Dress!! Tbdress "I made the terrible mistake of purchasing two dresses for my daughter's wedding from TB Dress. When they arrived one had a broken zipper, the other did not fit correctly..." Read more Exede - Liberty pass is a joke and 1-5mbps ain't happening Exede "Here is the letter that i sent to escalations after calling corporate. Hi, Thank you for your time and I hope you are well today. I am contacting you in..." Read more