I have made over $15000 of purchase from Micro Center online plus Paterson, NJ branch. Never abused, but UPS units did not work two in a row, and had to return.
They accepted first one, but penalized me by not accepting the second returned one. Previously I bought 3 already, which reflects my intention of buying a "working" unit. They asked me to return it to the factory, however, the second unit has no difference than the first one. Why would I have the headache of returning the second unit to the factory whereas I could return back again to Microcenter as in the first case.
I denied their referring me to the factory return headache. Left the item and stepped out of the store.
Monetary Loss: $200.