First, bought my son an Asus ther about 2 years ago. Purchased the extended warranty so he had 2 years of protection.
18 months in the hard drive atopped working. Called MicroCenter to advise of the issue and I couldnt find the paper work right then. They said I bought a 1 year warranty on top of the manufacturer. Why would I do this?
So I asked them to have a laptop hard drive ready qhen I arrive because they were the only place with a 2 TB available. I get there and question the lady as the packaging was huge and it was heavy. She assured me it was for a laptop and even looked it up on their site (or pretended to). So I drive an hour back home and take it to the repair shop to learn it was an desktop hard drive and they don't even make 2 TB laptop drives yet.
So...a week back I founs the warranty...it was an extended year.
MICROCENTER trains their employees to be crooks. Happened twice to me.