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4.4
Updated by user Oct 07, 2019

NO CUSTOMER SERVICE REP. HAS RETURNED MY CALL.

KARRY SAID SHE WOULD TALK TO TOM THEN GET WITH ME AND THATS NOT HAPPENED. THAT WAS LABOR DAY!

Original review posted by user Sep 07, 2019

Went in to buy a flat panel tv, sound bar wall mount and installation( sales people on floor did a great job) I wanted to schedule an appt. for a later installation(all paid in advance) Tom Welsh comes over without sales rep, and did not introduce himself and said ,NO DEAL NO DEAL, i SAID WHO ARE YOU ?

DO YOU KNOW WHAT I SAID YOU SHOULD LISTEN TO MY DEAL HE SAID NO DEAL! I SAID IM PAYING FOR EVERYTHING TODAY BUT I NEED TO PAINT MY ROOM THEN CALL FOR APPT. FOR INSTALL. HE SAID NO DEAL AND WALKED AWAY,I THANKED SALES MAN FOR EVEYTHING BUT HE LOST SALE BECAUSE OF TOM WELSH.I WAS GOING TO LEAVE BUT DECIDED TO STOP AND TALK TO CUST.

SERVICE TECH BY CHECKOUT I EXPLAINED THE AFOREMENTIONED AND HERE COMES TOM STOPPING BY TO LISTEN IN I TOLD HIM GO ON YOU HAD YOUR CHANCE AS I WAS LEAVING HE TOLD ME GET OUT . I SAID *** YOU YOUR FIRED YOU LEAVE. THAT NIGHT I CALLED TECH SERVICE , THEN NEXT DAY CUSTOMER SERVICE HEADQUARTERS, THEY WERE SUPPOSED TO CALL ME BACK AND HAVENT .

THEN I GOT ON LINKED IN SENT EMAIL TO C.E.O. STILL NO RESPONSE

Reason of review: Poor customer service.

Preferred solution: FIRE TOM WELSH .

Micro Center Pros: Sales people, Techs, Products.

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Nazicenter doesn't welcome blacks in the store. Your money is worth nothing there they don't serve blacks period!

If you want to experience Jim Crow in 2019 simply try to shop there.

This is the realty of living in Colorado and the law protects their discriminatory behavior! Micro Center 8000 East Quincy Avenue Denver, CO 80237 General Manager: Aaron Nolte (303) 302-****

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