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Customer service
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Micro Center is laying off current help. They are in a sales slump. You'd think they'd keep the people that actually know something. Instead they laid off the most knowledgeable people and kept the ones who have no technical skill but can "sell". The store in Madison Heights Michigan is no longer worth buying from.

Went in this weekend to buy a BYO from a technical sales person only to find he was no longer there. And to my surprise so were many others gone.

I can get more help, better prices and service online - the wait for delivery is the only inconvenience.

Micro Center won't get anymore business from me, and I am spreading the word to all I know.

Reason of review: Poor customer service.

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Hi there,

I'm sorry to hear your going elsewhere to shop. I'm not sure where you received the information about layoffs though.

It's not accurate.

If I can be of any assistance at please feel free to email me. I'm always happy to help!



Customer Relations

Micro Center

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