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I was on the cell phone for over 3 hours with the MI store & all they would do is pick the phone up and hang it back up again. I finally called the Dallas store only to find out I couldn't a Micro Center gift card for my son.

I explained to them that their web site does not have a place where you can purchase a gift card and I explained to them that I have a broken pelvis and leg so obviously could not go to the store. They still said no. Bad store!!!!

At Christmas time expecially they should be more customer friendly. I will now always go to Best Buy.

Product or Service Mentioned: Micro Center Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

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Anonymous
Hilliard, Ohio, United States #915997

Sorry that MI didn't answer their line. We do have limitations around giftcards. Please feel free to contact us at custrel@microcenter.com to see if we can work out a soluition.

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