i was introduce to this store from a friend first phone i dropped one time on my kitchen floor my whole screen stop working.second phone i purchase with warranty i spent a lot of money on this phone. yes i have regular scratches an a small crack on this new phone no water damages my screen is all black my alarm clock keeps going off i cant do anything to my phone i call Blu Vivo 1877-602-8762 to see if they can send me a new one She was no help at all she said if there are cracks on the phone they wont send me a new phone that is ridiculous because my phone was working with those little scratches an cracks that has nothing to do with why my phone is damaged out of no where an screen is all black an my alarm wont turn off .
right now financial i don't have the money to keep buying an repair phones especially not over 4 months of time its May i just purchase the phone in January.
nor do i have the time to keep running back an fourth to Micro Center.
Product or Service Mentioned: Micro Center Customer Care.
Reason of review: poor customer service warranty issues damaged .
Monetary Loss: $200.
Preferred solution: Deliver product or service ordered.
I liked: Micro center products, Micro center customer service.
I didn't like: Customer service from the 1877 number, Spent money for no reason.