Update by user Jan 22, 2012
Brandi, Anonymous, Shawn and Santini I have a sneaky suspicion that you guys are part of the Micro Center family, therefore I must discount you horrendous responses. It appears English composition 101 was not you strongest class at school. Remember the first thing you were taught, was to read and understand the subject matter then respond as to the question put forward. Stick to the subject matter. From reading your responses you seem to want me punished for loosing my child. This happens every day, and I am not the first and wonâ€™t be the last to suffer this. After all we are human. What is funny and it does reaffirm my earlier point. That you are somehow connected to Microcenter. And are trashing me just to distract from the issue being discussed. Must I repeat myself?
Just so we are all on the same page.
Mass General law Chapter 268
Section 40 provides â€œWhoever knows that another person is a victim of aggravated rape, rape, murder, manslaughter or armed robbery and is at the scene of said crime shall, to the extent that said person can do so without danger or peril to himself or others, report said crime to an appropriate law enforcement official as soon as reasonably practicable.
Section 13. No person who, in good faith, provides or obtains, or attempts to provide or obtain, assistance for a victim of a crime as defined in section one, shall be liable in a civil suit for damages as a result of any acts or omissions in providing or obtaining, or attempting to provide or obtain, such assistance unless such acts or omissions constitute willful, wanton or reckless conduct.
True there was still a chance that the child is just lost in the store, but there is still a greater chance she might be in danger! The store staff must in good faith respond to the request for help. Their first thoughts would beâ€ I will not get involved, I might get in trouble or be held responsibleâ€ That was a failure of the management, simply instructing the staff to assist would be the best course of action . I did speak to a senior manager at corporate headquarters. And they agreed that the staff should have taken a better approach to handling the issue.
Original review posted by user Oct 31, 2011
Pity such a great Brand "˜ lousy staff.
Let me explain!.
I traveled a good distance to shop at the Cambridge , MA store. My intention was to purchase a desktop and note book. Around $2500 total. I was at the store with my seven year old daughter. And she always stays tight to me. So to my surprise she wandered off or disappeared, at the time I would not have known.
I took a quick walk around the area I was in and called out her name several times. No sign of her. I approached three separate staff members( all wearing name plates) and requested respectfully if they could help locate my daughter. All three refused and said they were busy with other matters and I should locate a manager.
My daughter did return to the area several minutes later and we promptly exited the store that supports pedophiles, and their endeavors'.
Product or Service Mentioned: Micro Center Manager.
Monetary Loss: $1.