Product: Micro Center Customer Care Clear all filters (0 of 26 reviews match)
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1st time going there, had to pick up a hard drive for my laptop.Every employee working had a better-then-you snotty attitude. The only one who didn't was the guy who unlocked the cabinet for us. Had to ask a few questions to one guy, he gave me a death glare when i...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are very sorry to hear about this negative experience! We should never treat our customers like that, we will send this to our management team for coaching and traini...

1.0
Product
Micro Center Customer Care
#1194799
I went to Micro Center in Fairfax VA yesterday to order new computers, Monitors, Printers for my new customers who's upgrading his office. I'm just a Small business IT LAN Administrator. The total of the purchase was over $10K - I asked the sales rep if there was any...
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Anonymous
Anonymous

I don't understand this complaint. You are upset because the store did not give you something for free?

MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,Thank you for your feedback, although we do not offer what you are looking for we do have great prices and deals that we run for our customers! We will pass this feedbac...

2.8
Product
Micro Center Customer Care
#1190996

I tried to purchase a computer monitor on Micro Center on Monday 11/20/2017. First I tried to purchase the monitor through their website. I kept getting un-descriptive and unresolvable errors when trying to process the credit card transaction and after 2 attempts the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry for this experience, we would like to help! Could you please email us with a copy of this review and your contact information to custrel@microcenter.c...

2.0
Product
Micro Center Customer Care
I liked
  • Price
I didn't like
  • Use of technology
  • Customer service
  • Notifications
#1139303
Micro Center, Fairfax, VA "Reserved" a processor and monitor on-line today and received my pick-up email almost immediately. Figured I would let the Black Friday crowds die down and go after dinner. Got to the store and there were no lines at the registers or where the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry for this experience, we want to make sure we are taking care of customers as quickly as we can and the best way that we can. We will take this feedbac...

Product
Micro Center Customer Care
#1136642
2 years ago I had no idea about compatible voltages etc with different PC parts, had an associate of course vulture their way into my PC part experience.Now two years later the RAM I had come to find out now is not voltage compatible with my build, and my motherboard...
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1.8
Product
Micro Center Customer Care
I didn't like
  • Store manager
  • Overall experience in store and online
#1132968
They had Ipad on sale, limited in-store only and 1 per household.Me and my boss ordered online, on my day off I went in with both reservation letters, handed them to Rep Derek Rivera. Manager Jeff White was passing by and saw the letters, said those Ipads are 1 per...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We understand the frustration for sure, in order to protect our great customers we do need to see the card holder and ID in the store when ever you pay with a credit ca...

Anonymous
Josh

Why would a company knowingly take the risk of becoming an accessory to identity theft? Someone could steal somebodies wallet then go into a store and buy a thousand dollar TV...

1.0
Product
Micro Center Customer Care
I liked
  • Product and pricing
I didn't like
  • Overall service
#1102796
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Micro Center - Bad customer service

Went to buy a TV yesterday they made me feel very uncomfortable, like I shouldn't even be in the store. Plain clothes man followed me through out the whole store. Literally saw the guy in every isle I went in. Like bro I see you. TERRIBLE!
4.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Micro Center Customer Care
#1101125
Micro Center - Worst customer service at westbury, NY- CSR - ALI L
I went in store traveling 15 miles to get free micro SD card and he started asking me questions that I felt were very inappropriate.I felt he(ALI L) was very disrespectful and felt I was being intorgrated. I went to the store to get my MICROSD card because I thought...
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Anonymous
Chuey

I too would appreciate more specifics. Are you female? (Sorry but these days that's what you think of first when you hear "inappropriate questions") Are you a certain Ethnic g...

Anonymous
Jeff

What questions was he asking that you felt were inappropriate?

1.0
Product
Micro Center Customer Care
#1092668
The only thing that keeps me revisiting micro center is the relatively competitve pricing for the sort of things I go looking for there...usually, small items or accessories like dvd discs or batteries--that's it!It certainly can't be for a decent basic customer...
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1.7
Product
Micro Center Customer Care
#1087780
On Monday April 23rd I purchased a refurbished HP computer from Micro Center located in Houston TX near the Galleria 610 loop and Hwy 59.I was reassured that the computer was fine although it was refurbished HP preformed the refurbishment. I bought the necessary...
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Anonymous
Anonymous

So you mean to say that you should be reimbursed for a service that has already been rendered? If they installed the software correctly, you can't demand a refund because you ...

Anonymous
MCCustrel

Hi there, Sorry to hear this. If I can be of any assistance, please email me at custrel@microcenter.com

Product
Micro Center Customer Care
#1039683