Manufacturer: Micro Center Category: Repair Clear all filters (9 of 9 reviews match)
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My son is a sophomore at UTA, and we dropped his laptop that has 2 extra year warranty paid besides the one-year manufacture warranty, for anything that could happen to the laptop. A hinge and a screw was missing from the lid of the laptop. When we dropped it at the...
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Anonymous
MCCustrel

I apologize for the trouble SZ. Thank you for letting us know this has been resolved. Thanks, JamesCustomer RelationsMicro Centercustrel@microcenter.com

Anonymous
S Z

Finally, the issue has now been resolved. A full refund (Store credit) to purchase a new lap top has been issued.Thank you.

2.1
Product
Micro Center Laptop Repair
#996448
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I got a lenovo ideapad 100 for a graduation gift with a two year warranty. I've had several problems with this laptop and only had it for going on 2 months the mic phone doesn't work on it , speakers aren't loud and it doesn't hold a good battery life . So I took it to...
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Anonymous
Anonymous

Yesterday I returned my 4k tv which I had a 3 yr service warranty on. I told them I had issues with the pic flashing a white signal at the top and bottom as well as the soun...

Product
Micro Center Laptop Repair
#921081
Reply to reviews
Initially I took my computer in to have a motherboard repaired/replaced which took about 3 months for them to get a new ASUS Board & put it in. While waiting for the mother-board to come in I discussed having a new hard drive installed with the technician, Tim and...
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1.0
Product
Micro Center Laptop Repair
#910428
Reply to reviews
Recently, my Asus PC seemed to have just a series of boot up failures. I took it to my local Microcenter in need of a repair. The desk man said the repair would be done in 5-6 days, and here I stand 17 days later without my PC that I frequently use for online school...
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Anonymous
Anonymous

Hi there, I'm sincerely sorry for the trouble with the length of time to get your unit fixed. Can you email me at custrel@microcenter.com with your repair order number and a c...

2.0
Product
Micro Center Laptop Repair
#909348
Reply to reviews
Terrible services Took my money for a bench fee knowing they could not repair my laptop.
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Anonymous
MCCustrel

Hi there, I'm sincerely sorry for the trouble. I know that we would not be able to find out the problem with your computer without a diagnostic. I would love to help if I can ...

2.0
Product
Micro Center Laptop Repair
#908148
Reply to reviews
I purchased a PowerSpect B725 in Oct.2015. I didn't open the box until April 2016 since I was waiting to set up a new office. I started up the new system all was fine. I wanted to get access the Bios because I wanted to add another HDD. I was told to go to the tech...
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2.0
Product
Micro Center Laptop Repair
I didn't like
  • See previous
  • Overall service
#865840
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In the process of searching files for hidden photos, my laptop got locked in tes mode or safe mode. Brought it to Microcenter Westbury, NY, to get out of that mode. Instead. the tech explained he'd "reimage" the device to original condition. Had no idea he'd remove...
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Anonymous
Anonymous

Hi there sir, Since speaking with you yesterday, I'm glad we were able to come to a resolution on this for you. If I can be of any further assistance, please email me at custr...

Product
Micro Center Laptop Repair
#858770
Reply to reviews
Microcenter listen Linda you gotta get it together in your knowledge bar, you need two or three people working at all times one for knowledge and one just for pick-ups.... I waited an hour to get a refund for my laptop that was broken when I bought it. Returns sent me...
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3.0
Product
Micro Center Laptop Repair
#847422
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"I have been a customer at Microcenter for laptops, tvs, etc. Bought a $1300 Lenovo laptop for my daughter for college. At the end of her first year she said the laptop was tough to open. Now out of warrantee I dropped it off at the Service counter at Microcenter....
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rollo2016
rollo2016

Thanks for the info. I have seen many complaints about Lenovo in the past couple of years. Probably best to stay away from that brand. Laptops are cheap enough that you can bu...

1.0
Product
Micro Center Laptop Repair
I didn't like
  • Customer service
#845245
Reply to reviews