I purchased a acer laptop from micro center. when it broke micro center told me I had to call acer.
Acer told me i had to go through micro center. we went back and forth several times. I had to go through micro center manger Collin, Pablo and Tom Eckert. Tom was the worst of them.
Pablo never called me back. Collin was very nice and helpful. Tom is not a polite or nice person in my opinion. I have brought the laptop back 2 times for the same thing.
They probably look to rip off acer in my opinion and use unsuspecting customers like you and me to help them.
I would never shop at micro center again. It is truly not worth the effort to deal with these pigs...