Product: Micro Center Warranty Clear all filters (0 of 16 reviews match)
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On taking in a defective SSD / Microcenter drive today I learned that the private labeled SSD drives are no more. Worse is that I found that reportedly a number of these private labeled drives do not show up in my account history. I've encountered this before and for...
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Anonymous
Anonymous

Hi there, So sorry for the trouble finding your transactions on these purchases. I'm happy to help. Can you email me with further details to custrel@microcenter.com and includ...

4.0
Product
Micro Center Warranty
I liked
  • Location
I didn't like
  • Database has lost tax exemption forms
  • Policy change with out being notified
  • Pos system forces debit versus credit
#821669
Got a 55in tv from micro center got warranty they tell me they cant give me my money back but a buy back now i paid with cash and they telling me I have to spend my money back with them
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Anonymous
Anonymous

Hi there, Can you email me further details to custrel@microcenter.com? I apologize for the trouble and am happy to assist! Please include your review in the email for me as a ...

1.3
Product
Micro Center Warranty
#647119
I paid for a $300 extended warranty on my Toshiba laptop. My battery died and the power cord came apart at the adapter (by no fault of my own), so I took it into the store. I was then informed by the incredibly rude staff member that my warranty did not cover the...
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Anonymous
McCustrel

Hi there, I'm sorry this happened at the service department. I can totally understand the frustration. Is it possible you could email me your repair order details to custrel@m...

1.0
Product
Micro Center Warranty
I didn't like
  • Customer service
  • Warranty
#616286
Service (MicroCenter of Fairfax VA) performed diagnostics on a relatively new ASUS laptop. They said that the bad memory stick was under warranty and the store would have to get a new one from ASUS, could not just replace it out of stock. So here it is 8 business days...
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Anonymous
McCustrel

Hi there, I apologize for the trouble here with getting a status update on the memory stick. Can you email me at custrel@microcenter.com with your repair order number and a co...

Product
Micro Center Warranty
#615883
Purchased a 55" with extended warranty and onsite service tv Bluetooth, wifi and keyboard would not work. called for onsite service left messages for manager Arsen Askayan and tech support Chuck would never return calls called again today 3/23/15 they had no managers...
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Anonymous
MicroCenter

It would be best to swap out a new TV. Please return the TV to the store for a complete refund or to exchange the TV for a replacement TV. Since the TV is still with in the re...

1.0
Product
Micro Center Warranty
I liked
  • Pricing
I didn't like
  • Customer service
  • Service
#612099
For years I have been shopping at MicroCenter. At checkout, I have said the same thing, "I'm not in your system, don't want to be, Thank You." Well two weeks ago, the little twit in the vest at the check out counter who has been giving me a snarly look for years for...
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Anonymous
MCCustrel

Hi Quissett, I apologize for the multiple responses you've received on this. I am happy to help. Can you email me at custrel@microcenter.com with this review? I will make sure...

Product
Micro Center Warranty
#535390
8 20 14 About two month ago I had a friend take me to Micro Center to buy a computer. I chose the Spectra. . I have never been able to use it with out being deluged with ***! I took it back and they kept it a week . They said the hard drive was bad. The one they...
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Anonymous
MCCustrel

Hello, I apologize for the trouble the computer has given you. Can you email me at custrel@microcenter.com with your repair order number from when you had it in the shop last ...

Product
Micro Center Warranty
#523875
Bought a computer at this store also buy an extended one year warranty.. Now computer had problem brought it in to get it fix only to find out that they only cover hardware issue plus the tech trying to charge me an 100 dollars to reset my window and 79 dollars for...
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Anonymous
anon

If it's a software issue, it's never covered. Why would a warranty cover a virus or corruption of the OS? The red problem is that you don't understand what warranties cover.

Anonymous
MCCustrel

Hi there, I apologize for the frustrating time you have encountered with the warranty. I am happy to look into this with you. Can you email me further details to custrel@micro...

Product
Micro Center Warranty
#521609
Your sales associate misrepresented a warranty to sell it. I need a new computer like I was promised if my computer malfunctioned in the future not a refund 4 months later. If your competitors provide excellent customer service why can't you. I feel like I'm dealing...
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Anonymous
McCustrel

Hi reelsol,I apologize for the frustrating experience.Can you email me with your receipt reference number and a good way to contact you? I am happy to help. Thanks, JamesCusto...

Product
Micro Center Warranty
#517716
I purchased a laptop and paid extra for the accidental damage warranty plan. The plan is supposed to cover everything and any accidental damage. The laptop started beeping at start up and I still had a year left on the warranty, so I took it in. The rep at the desk...
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Anonymous
Anonymous

Quite funny i got a simmilar issue with a tablet, which battery was dying after 1 hour of being unplugged from the ac. Nov-10-151st. they accept my tablet for "repair" then th...

Anonymous
JokeOfAStore

...don't buy anything from Micro Center "."

Product
Micro Center Warranty
#415494