"I bought a $1300 computer and $320 worth accidental damage protection plane on October 2015 and got deployed with the military for a mission. not even a month computer start to acting up.
When I return from my duty I tool the computer to get fixed to the Philadelphia store and after two days that they said they'll issue store credit since its a manufacturer defects and will take long time to fix it. So I went to get another computer and they said that my protection plan dies with that computer that I have to buy another one even though it's a manufacturer issue and its covered. These guys are using our money from the insurance and then get it fixed and resell it back. what a rip off.
If I dint had this insurance they will give me a similar product and since I have it they will use it and rip me off. at the time the shift supervisor/sales supervisor Jeff friedrisch said I will lose money no matter what.
I would never ever deal with this company. What a great customer service to say that the customer will be the looser."
Product or Service Mentioned: Micro Center Protection Plan.
Reason of review: Warranty issue.
I didn't like: Warranty, Accidental damage protection, Customer service.