Customer service
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1 comment

Have been a customer for many years. Spent thousands there.

Went to purchase a computer system. Tried to pay by check. There was over 4 times the amount needed to pay for the merchandise In the account. They were given positive ID.

They proceeded to give me a ridiculous run around, making phone calls, and asking me questions that made no sense. They refused the check. I walked out and they lost a three thousand dollar sale, my future business and any recommendations for their store. The bank couldn't believe it, I couldn't believe it.

But Best Buy took my check, for the same item at a better price, no problem. Goodbye Microcenter!

Reason of review: Problems with payment.

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Hilliard, Ohio, United States #972998

Hi there,

I'm so sorry for the trouble with the check processing. Can you email me at custrel@microcenter.com?

I am happy to help.



Customer Relations

Micro Center custrel@microcenter.com

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