Not resolved
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Style and Design
Warranty
Website
1 comment

PURCHASED A LENOVO LAPTOP TWO MONTHS AGO AND SCRENN IS COMING LOOSE FROM CASE!

MICROCENTER WILL NOT AND ARE UNABLE TO HONOR WARRNTY AND WOULDNT EVEN TRY. i WAS TOLD BY A TECH THAT ONLY IF i WOULD HAVE PURCHASED AN OVERPRICED REPAIR WARRANTY WITH THEM THEN AND ONLY THEN WOULD THEY HELP.

THEY DONT CARE ABOUT YOU AND NEVER WILL

LENOVO MADE BY IBM IS POOR QUALITY.

THE DFW TECH SUPERVISOR IS AN UNPROFESSIONAL PERSON. HE IS VERY RUDE AND DOESNT UNDERSTAND HOW TO COMMUNICATE TO CUSTOMERS. MICROCENTER WILL BE OUT OF BUSINESS IN LESS THEN FIVE YEARS IF THEY DO NOT CHANGE THE WAY THEY TREAT PEOPLE AND CUNDUCT THIER BUSINESS

STEVE PHILLIPS

Product or Service Mentioned: Lenovo Laptop.

Reason of review: Bad quality.

Monetary Loss: $1200.

Preferred solution: Let the company propose a solution.

I didn't like: Crooked and untrained.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1068336

Hi Steve,

I apologize for the troubles you've run into. Can you email me at custrel@microcenter.com with a copy of this review and further details including your store location and reference number from receipt? I'm happy to help!

Thanks,

James

Customer Relations

Micro Center custrel@microcenter.com

You May Also Like