Purchased an HP Pavillon laptop from MicroCenter and purchased their 3 yr warranty. When the wireless stopped working, the laptop was taken for repair and has since been taken for repair 4 times. The longest the "repair" worked was about 6 wks. Currently the problem has reoccurred 2 wks after the last repair.
When trying to sell me the warranty the salesman said that if the computer was sent in for repair 3 times, MicroCenter would buy it back. That is completely untrue. MicroCenter will not buy back the computer and wants to send it in yet again for yet another repair. I'm a student and need my computer. I will never purchase another product from MicroCenter again.
Customer service is a joke. They will not help me. They are rude.
Product or Service Mentioned: Micro Center Repair.
Monetary Loss: $1300.