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1 comment

This must be common practice at MicroCenter. I too was confronted by a store manager, Jeff White, at the Cincinnati Microcenter.

He was totally demeaning and embarrassed me in front of other customers and workers. I too had several returns (due to bad sales advice and defective equipment, but the third was my fault for not checking specs for VR capability more closely). Regardless of reasons, I too saw no limit on returns. I also would never have foresaw a manager this rude.

I, a disabled veteran, on limited income, trying to buy just the right computer and I have to deal with this.

I also ended up spending 1000's of dollars with them and was still humiliated by this man. They know they are the only game in town anymore.

Product or Service Mentioned: Micro Center Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Manager.

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Anonymous
Hilliard, Ohio, United States #1224858

Hi there,

I apologize for the trouble here. Can you email me further details to custrel@microcenter.com?

I'm happy to look into this.

Thanks,

James

Customer Relations

Micro Center custrel@microcenter.com

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