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1.5
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
1 comment

i bought a acer laptop from microcenter. i turned out to be a bad choice as it was pathetically slow and didn't have a good battery life.

i tried to contact to the customer serivice but they didn't reply after i sent them my laptop's sn number.

they haven't replied me even after sending countless messages. (j j j jk kjkdjdk j kdsjs sds dskdsjdskdsjd skdsjd d s dsj skdsj ksdjskdsd jk j k kj kj k jk j kj k jkj k j kjk j k jk j k jk j kj k jk j kj k jk j kj kj kj kjk jk jk jkj kj kjk jkj kjk jkj kj kjk jk jk jk jk jk jk jk j kj kj k jk jk j k jk j k jk j k jkj kj kj jk j kjj k)

Product or Service Mentioned: Micro Center Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: exchange my laptop for a better one, i will even pay more for a good one.

I liked: Staff.

I didn't like: Customer service.

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Anonymous
Hilliard, Ohio, United States #1225372

Hi there,

Can you email me at custrel@microcenter.com with further information. I apologize for the trouble you have had reaching someone.

I am happy to help.

Thanks,

James

Customer Relations

Micro Center custrel@microcenter.com

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