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I too have had a laptop and it's been in the shop to fix various problems 3 times. The last time it was about 4 weeks for them to repair.

Now I have to go again to have them see if they can repair it. The laptop is shorting out on me and not bringing up programs. Their service, I have spoke with the General Manager of the store and still the issue is not resolved. What good is a $300 warranty if this is the kind *** that goes on.

In fact there has been 3 managers in the technical support dept in the last 60 days... makes you wonder if they know what's going on.

This is the last time I will ever buy anything from Microcenter.

Product or Service Mentioned: Micro Center Technical Support.

Reason of review: Warranty issue.

Monetary Loss: $1300.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service, Service, Warranty policy.

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Anonymous
Hilliard, Ohio, United States #946426

Hello,

This definitely sounds like a frustrating time with your unit in for service. Can you email me further details to custrel@microcenter.com?

I am happy to look into this with you. I hope to hear from you soon!

Thanks,

James

Customer Relations

Micro Center custrel@microcenter.com

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