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Brentwood, Missouri
3.2
Micro Center - Lied to my wife and myself
When my wife and i took our computer in for repair we told the customer service rep that my old computer repair shop had access to my computer and was changing my passwords, my PayPal account, my e-mails, causing major problems for my livelihood. I am a writer and i am...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for registering your concerns about your experience with Micro Center. It is our understanding that you have filed a small claims court complaint against Micro Cente...

3.2
Brentwood, Missouri
I didn't like
  • Lies
#1286513
I am beyond livid right now. I ordered a pc but it never arrived. Six days later I called to ask the status and am told that they cancelled my order 5 days ago but were unable to email me to tell me this. Amazing how EVERY FREAKING DAY since I placed the order I...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, thank you for reaching out and sharing this experience with us. We are very sorry to hear there were issues with your order and we'd like to look into want caused these...

#1283351
I went to return my 3 month old HP laptop to the St Louis Park Minnesota store I purchased it from I was told that tmanufacturers defects were not covered by warranty. My Laptops left hinge broke first and then began to just fall apart hill trying to use it until I had...
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Anonymous
Anonymous

Micro Center has a 30 day return period. Any manufacturing defects are the responsibility of the MANUFACTURER, not the retailer. HP has a 1 year limited warranty on all their ...

MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for sharing your feedback, we are very sorry to hear this has been your experience with our store. We understand you were unable to make it in during the point when ...

1.9
I didn't like
  • Supervisor didnt care
#1278211
Brought my girlfriend to Micro Center in Brentwood MO to pick up some new tech for our business. General Sales Consultant Ronny Tankersley "assisted" us with our sales. And by "assisted", I mean consistently flirt and compliment my girlfriend instead of focusing on the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for reaching out and sharing this feedback. We are sorry to hear how you and your girlfriend were made to feel in our store! While it is our procedure that specific ...

3.7
Brentwood, Missouri
I didn't like
  • How sales consultant ronny tankersley treated us
#1271424
Contacted Philips USA Customer Support & Talked to tech who instructed me to reset via pinhole not noticed before laptop USB port does not always keep internal battery charged. The internal battery is not replaceable. This may present future problems with this model of...
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#1246465
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Micro Center - Horrid Experience

1.6
Details
Customer service
Diversity of Products or Services
Ease of Use
Price Affordability
Product or Service Quality
Staff
Warranty
Website
I decided to take my computer to MicroCenter for repair work. This was a big mistake after realizing my hard drive was failing. I can name two people that treated me well.
1.6
Details
Customer service
Diversity of Products or Services
Ease of Use
Price Affordability
Product or Service Quality
Staff
Warranty
Website
#1246451
Micro Center - No Warranty After 30 Days!
Micro Center - No Warranty After 30 Days!
Purchased a Phillips Digital Audio Recorder(DVT6010) 1/22/2018. Lasted 66 days, would not power on, built in non replacable battery. The device does not power up. It has an internal LIIon battery which charges every time I plug it into my laptop to copy files to & from...
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Anonymous
Anonymous

What part of 'manufacturer warranty' don't you understand?

Anonymous
Steven

The manufacturer then should take responsibility.

2.6
I liked
  • Closeness to home
I didn't like
  • Warrant and return policy
#1222672
I bought a Acer Chromebook for Christmas of 2017 at the Overland Park, KS store. Earlier today the adaptor litteraly blew up in the wall socket so all I had left is the power cord the rest of the adaptor was scattered to various parts of the living room. Wife freaked...
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Anonymous
Anonymous

Manufacturing defects are not their responsibility. You should have contacted Acer for a replacement, not the retailer.

3.9
#1218850
This past September, I bought a Lenovo computer on the recommendation of the sales person. Five months later February) it stopped working. I took it in for service and they confirmed it is under warranty. A few days later someone called from their service department to...
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Edinaman
Edinaman

I picked up the computer today, and it seems to be working. The person who was going to check on the status and get back to me never called me back.

Anonymous
Anonymous

Hello,Thank you for reaching out to us about this experience, we are very sorry to hear about this issue and would like to look into this for you. Could you please email us wi...

Contact Micro Center

Mailing Address:
Micro Center
4119 Leap Road
Hilliard, Ohio 43026
United States
Phone:
(614) 850-3675
More
So back in mid 2016 I went into microcenter and bought a nice ultrawide monitor, the rep who sold it to me convinced me to buy an extended warranty he said the warranty covered accidental damage my friend who was with me also heard him say it, so I went ahead and...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are sorry to hear about this issue! We would like to look into this and see if we have options to help. Could you please email us with a copy of this review and if yo...

1.6
#1199608