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7 months after purchasing my Lenovo Laptop from MC, the motherboard died. So I took it in for warranty repair and almost 3 weeks since it was dropped off, no calls from service team, no parts ordered, no updates regarding status. I had to call twice and found out that...
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#1357619
Micro Center - Horrible
Misleading display. Told me to pick up box at checkout. Did so. Got home NOT computer on display. Drove hour back was not treated fairly, will never buy there again and will spread the word.
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello there, We are sorry to hear if there was any confusion with our displays. We would certainly like to look further into this. If you don't mind, can you please send us an...

1.0
#1351720
Micro Center, You Suck!!! I bought my PC at Micro Center. The original problem: I upgraded the RAM and SSD. The clone operation that came with the SSD was crap, causing me a video driver issue, and giving me the blue screen on WIN 7 Pro. So I brought my PC into Micro...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello Bill, we have attempted to look further into though we are having difficulty finding your repair order. Can you please reach out to us with this information? CustRelSoc@...

#1336588
Hi...I submitted my HP laptop for a LCD screen replacement at Micro Center Computer Repairs at their Duluth location. It was a working laptop with just the LCD screen damaged. I could still connect the laptop to my external monitor and work. After a few days when I...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Bishan,Thank you for reaching out, our service manager has reached out and offered a resolution.Thank you for giving us the opportunity to help.

#1307817
Micro Center - Lied to my wife and myself
When my wife and i took our computer in for repair we told the customer service rep that my old computer repair shop had access to my computer and was changing my passwords, my PayPal account, my e-mails, causing major problems for my livelihood. I am a writer and i am...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for registering your concerns about your experience with Micro Center. It is our understanding that you have filed a small claims court complaint against Micro Cente...

3.2
Brentwood, Missouri
I didn't like
  • Lies
#1286513
I am beyond livid right now. I ordered a pc but it never arrived. Six days later I called to ask the status and am told that they cancelled my order 5 days ago but were unable to email me to tell me this. Amazing how EVERY FREAKING DAY since I placed the order I...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, thank you for reaching out and sharing this experience with us. We are very sorry to hear there were issues with your order and we'd like to look into want caused these...

#1283351
I went to return my 3 month old HP laptop to the St Louis Park Minnesota store I purchased it from I was told that tmanufacturers defects were not covered by warranty. My Laptops left hinge broke first and then began to just fall apart hill trying to use it until I had...
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Anonymous
Anonymous

Micro Center has a 30 day return period. Any manufacturing defects are the responsibility of the MANUFACTURER, not the retailer. HP has a 1 year limited warranty on all their ...

MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for sharing your feedback, we are very sorry to hear this has been your experience with our store. We understand you were unable to make it in during the point when ...

1.9
I didn't like
  • Supervisor didnt care
#1278211
Brought my girlfriend to Micro Center in Brentwood MO to pick up some new tech for our business. General Sales Consultant Ronny Tankersley "assisted" us with our sales. And by "assisted", I mean consistently flirt and compliment my girlfriend instead of focusing on the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for reaching out and sharing this feedback. We are sorry to hear how you and your girlfriend were made to feel in our store! While it is our procedure that specific ...

3.7
Brentwood, Missouri
I didn't like
  • How sales consultant ronny tankersley treated us
#1271424
Contacted Philips USA Customer Support & Talked to tech who instructed me to reset via pinhole not noticed before laptop USB port does not always keep internal battery charged. The internal battery is not replaceable. This may present future problems with this model of...
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#1246465

Contact Micro Center

Mailing Address:
Micro Center
4119 Leap Road
Hilliard, Ohio 43026
United States
Phone:
(614) 850-3675
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Micro Center - Horrid Experience

I decided to take my computer to MicroCenter for repair work. This was a big mistake after realizing my hard drive was failing. I can name two people that treated me well.
1.6
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#1246451