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Micro Center - Suggesting theft/scams
I'm a security researcher and professional. I also happened to be disabled. I had ordered a very expensive computer (more than 4,900$) from MicroCenter Houston which is one of my group's/company's place to shop. The manager knows me and my teams, and he's seen me with...
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Company wrote 1 public responses to the review from Dec 09.
MCcustrel
MCcustrel
Micro Center Verified Representative

We appreciate you reaching out and sharing with us. We are sorry to hear of this experience and how your wife was made to feel in our store. We are further reviewing this situ...

#1419132
I just discovered that my Notebook PC doesn't have an Optical Drive. the Laptop I purchased and gave them for warranty work has a drive unit. This company switched Notebook PC's on me and I just discovered this when I attempted to insert a disc. I have not contacted...
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Company wrote 0 private and 1 public responses to the review from Dec 03.
MCcustrel
MCcustrel
Micro Center Verified Representative

We appreciate you reaching out and sharing this with us. Please email us with any additional information so we can look further into this along with a copy of your review, rep...

I liked
  • Switched laptop computer on me after warranty work
#1413985
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Micro Center - Racist bigots

Shopped at denver's microcenter for 15 years and I never experienced profiling and racism as what i experienced few days ago. The bigoted dumb security guard was literally standing behind me watching the transaction! And I mean literally standing behind me at the counter! I will never shop there again and get humiliated and profiled! It's 2018 not 1955!
Company wrote 0 public responses to the review from Nov 03.
#1393395
I brought my computer In because of a cracked screen. They replace the screen but they damaged it did when they replaced it. Furthermore they fried the motherboard in their botched screen installation....
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Company wrote 0 private and 1 public responses to the review from Oct 15.
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, we thank you for sharing your valuable feedback with us. We are sorry to hear that this was your experience. If you do not mind, could you please email us at CustRelSoc...

1.0
Saint Davids, Pennsylvania
#1381845
I purchase everything from micro center as i did this month for 3000 dollars.I was here 3 weeks back and told by the mark alverin that my insurance expires on the Octuber 10th.when i went back on 9th due to my job hours,i was told insurance expired 3 days ago.And the...
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Company wrote 0 private and 1 public responses to the review from Oct 09.
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, we are very sorry to hear about your experience. We would like to look into this if you could please email us at CustRelSoc@microcenter.com with a copy of this review a...

3.0
#1377687
well its time to upgrade the computer,,,will not be doing it here. I bought my last one from this place a few years back,,when i had trouble with it i brought in into micro center to be repaired,,was told it be around 7 days. 7 days later i get a phone call to pick up...
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Company wrote 1 public responses to the review from Sep 25.
MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for taking the time to share your feedback with us, we are very sorry to hear of the issues with this repair request as we never want to turn a customer away and cau...

#1365589
7 months after purchasing my Lenovo Laptop from MC, the motherboard died. So I took it in for warranty repair and almost 3 weeks since it was dropped off, no calls from service team, no parts ordered, no updates regarding status. I had to call twice and found out that...
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Company wrote 1 public responses to the review from Sep 17.
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, thank you for taking the time to share this feedback with us. We are very sorry to hear of the issues you've experienced with this repair. We'd like the opportunity to ...

#1357619
Micro Center - Horrible
Misleading display. Told me to pick up box at checkout. Did so. Got home NOT computer on display. Drove hour back was not treated fairly, will never buy there again and will spread the word.
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Company wrote 0 private and 1 public responses to the review from Sep 10.
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello there, We are sorry to hear if there was any confusion with our displays. We would certainly like to look further into this. If you don't mind, can you please send us an...

1.0
#1351720
Micro Center, You Suck!!! I bought my PC at Micro Center. The original problem: I upgraded the RAM and SSD. The clone operation that came with the SSD was crap, causing me a video driver issue, and giving me the blue screen on WIN 7 Pro. So I brought my PC into Micro...
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Company wrote 1 public responses to the review from Aug 22.
MCcustrel
MCcustrel
Micro Center Verified Representative

Hello Bill, we have attempted to look further into though we are having difficulty finding your repair order. Can you please reach out to us with this information? CustRelSoc@...

Hi...I submitted my HP laptop for a LCD screen replacement at Micro Center Computer Repairs at their Duluth location. It was a working laptop with just the LCD screen damaged. I could still connect the laptop to my external monitor and work. After a few days when I...
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Company wrote 0 private and 1 public responses to the review from Jul 19.
MCcustrel
MCcustrel
Micro Center Verified Representative

Bishan,Thank you for reaching out, our service manager has reached out and offered a resolution.Thank you for giving us the opportunity to help.

#1307817