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Hi...I submitted my HP laptop for a LCD screen replacement at Micro Center Computer Repairs at their Duluth location. It was a working laptop with just the LCD screen damaged. I could still connect the laptop to my external monitor and work. After a few days when I...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Bishan,Thank you for reaching out, our service manager has reached out and offered a resolution.Thank you for giving us the opportunity to help.

#1307817
Micro Center - Lied to my wife and myself
When my wife and i took our computer in for repair we told the customer service rep that my old computer repair shop had access to my computer and was changing my passwords, my PayPal account, my e-mails, causing major problems for my livelihood. I am a writer and i am...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for registering your concerns about your experience with Micro Center. It is our understanding that you have filed a small claims court complaint against Micro Cente...

3.2
Brentwood, Missouri
I didn't like
  • Lies
#1286513
I went to return my 3 month old HP laptop to the St Louis Park Minnesota store I purchased it from I was told that tmanufacturers defects were not covered by warranty. My Laptops left hinge broke first and then began to just fall apart hill trying to use it until I had...
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Anonymous
Anonymous

Micro Center has a 30 day return period. Any manufacturing defects are the responsibility of the MANUFACTURER, not the retailer. HP has a 1 year limited warranty on all their ...

MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for sharing your feedback, we are very sorry to hear this has been your experience with our store. We understand you were unable to make it in during the point when ...

1.9
I didn't like
  • Supervisor didnt care
#1278211
Brought my girlfriend to Micro Center in Brentwood MO to pick up some new tech for our business. General Sales Consultant Ronny Tankersley "assisted" us with our sales. And by "assisted", I mean consistently flirt and compliment my girlfriend instead of focusing on the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Thank you for reaching out and sharing this feedback. We are sorry to hear how you and your girlfriend were made to feel in our store! While it is our procedure that specific ...

3.7
Brentwood, Missouri
I didn't like
  • How sales consultant ronny tankersley treated us
#1271424
I am beyond livid right now. I ordered a pc but it never arrived. Six days later I called to ask the status and am told that they cancelled my order 5 days ago but were unable to email me to tell me this. Amazing how EVERY FREAKING DAY since I placed the order I...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, thank you for reaching out and sharing this experience with us. We are very sorry to hear there were issues with your order and we'd like to look into want caused these...

#1283351
Horrible service! My MacBook Pro's had a couple problems and the Apple Stores nearby all had a day or two wait for appointments, so I took it to Micro Center in Fairfax, VA. Unfortunately that was a mistake. The technician who took my computer didn't seem to understand...
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zaret
zaret

For the record it has now been 6 months since I supplied the requested information and of course there was no response.

MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry to hear about your negative experience, we would like to look into this issue so we can understand what happened. Could you please email us with a cop...

1.0
I didn't like
  • Being lied to by an arrogant manager
#1152672
Micro Center - No Warranty After 30 Days!
Micro Center - No Warranty After 30 Days!
Purchased a Phillips Digital Audio Recorder(DVT6010) 1/22/2018. Lasted 66 days, would not power on, built in non replacable battery. The device does not power up. It has an internal LIIon battery which charges every time I plug it into my laptop to copy files to & from...
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Anonymous
Anonymous

What part of 'manufacturer warranty' don't you understand?

Anonymous
Steven

The manufacturer then should take responsibility.

2.6
I liked
  • Closeness to home
I didn't like
  • Warrant and return policy
#1222672
For starters i heard about this place online. Found out they had a store near me and wanted to check it out. The advertised prices were good so i was excited to stop in. Also the face to face buying experience is far more enjoyable (at least in theory). I used the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry to hear about this experience. We would like to find out what happened, could you please send us an email with a copy of this review and details about...

#1151081
Micro Center - Hp 2600n replacement toner
Hi, I went to your establishment and purchased an item that I was expecting to perform like most of the awesome products I get from Microcenter. However this was not the case this time. I am very upset and I want to make sure other loyal customers do not experience the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,Thank you for letting us know about this issue, we are very sorry for this and will pass this over to our management team for review and to let the vendor know!

Contact Micro Center

Mailing Address:
Micro Center
4119 Leap Road
Hilliard, Ohio 43026
United States
Phone:
(614) 850-3675
More
So back in mid 2016 I went into microcenter and bought a nice ultrawide monitor, the rep who sold it to me convinced me to buy an extended warranty he said the warranty covered accidental damage my friend who was with me also heard him say it, so I went ahead and...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello,We are sorry to hear about this issue! We would like to look into this and see if we have options to help. Could you please email us with a copy of this review and if yo...

1.6
#1199608