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Micro Center - Their products are ticking time bombs

Purchased an HP Omen desktop from them with warranty, immediately after the warranty expires the hard drive fails. This is not a coincidence, this is clearly an example of planned obsolence.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1156999
Horrible service! My MacBook Pro's had a couple problems and the Apple Stores nearby all had a day or two wait for appointments, so I took it to Micro Center in Fairfax, VA. Unfortunately that was a mistake. The technician who took my computer didn't seem to understand...
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zaret
zaret

For the record it has now been 6 months since I supplied the requested information and of course there was no response.

MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry to hear about your negative experience, we would like to look into this issue so we can understand what happened. Could you please email us with a cop...

1.0
I didn't like
  • Being lied to by an arrogant manager
#1152672
For starters i heard about this place online. Found out they had a store near me and wanted to check it out. The advertised prices were good so i was excited to stop in. Also the face to face buying experience is far more enjoyable (at least in theory). I used the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry to hear about this experience. We would like to find out what happened, could you please send us an email with a copy of this review and details about...

#1151081

I tried to purchase a computer monitor on Micro Center on Monday 11/20/2017. First I tried to purchase the monitor through their website. I kept getting un-descriptive and unresolvable errors when trying to process the credit card transaction and after 2 attempts the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry for this experience, we would like to help! Could you please email us with a copy of this review and your contact information to custrel@microcenter.c...

2.0
I liked
  • Price
I didn't like
  • Website
  • Overall competence
  • Notifications
#1139303
The product I bought went on sale a week later. I was ready to go into the store to return and get new price but thought I'd call and see if I could do it over the phone. The person in the call center said I could and took my info for a manager to call back. A week...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry to hear about this negative experience and we would like to understand what happened and to help you. Could you please email us with a copy of this re...

1.8
I liked
  • Product inventory
  • Prices
I didn't like
  • No help
  • Customer service
#1137933
Micro Center, Fairfax, VA "Reserved" a processor and monitor on-line today and received my pick-up email almost immediately. Figured I would let the Black Friday crowds die down and go after dinner. Got to the store and there were no lines at the registers or where the...
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are very sorry for this experience, we want to make sure we are taking care of customers as quickly as we can and the best way that we can. We will take this feedbac...

#1136642
So I bought my son a laptop that cost me a whopping 2000.00 once everything was said and done and I bought the protection for it (300.00). He had the thing less than three months and it wouldn't power on. I live in Cincinnati, my son goes to school in Cleveland. So we...
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1.0
I liked
  • Cincinnati micro center
I didn't like
  • Cleveland micro center
#1135803
Microcenter is just horrible, even though their prices are cheap, their customer service is crap. I brought my computer in to have the screen fixed. Okay no problem, come back a week later, screens fixed. But then, while they fixed the screen, they broke the whole...
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2 years ago I had no idea about compatible voltages etc with different PC parts, had an associate of course vulture their way into my PC part experience. Now two years later the RAM I had come to find out now is not voltage compatible with my build, and my motherboard...
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1.8
I didn't like
  • Store manager
  • Overall experience in store and online
#1132968

Took way too long to check stock on laptop with open box and finally after going thru 2 people the {{Redacted}} tell me that one is also defective, *** *** could have added that to website so I won't waste 20 *** minutes!! {{Redacted}}
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MCcustrel
MCcustrel
Micro Center Verified Representative

Hello, We are sorry to hear about your negative experience, could you please email us at custrel@microcenter.com with a copy of this review. We would like to find out what hap...

I liked
  • Kmart operation
I didn't like
  • Stupid people
#1130100