I bought a refurbished HP laptop from your Westbury, NY store back in July of 2008. Recently I brought it into your repair shop there and found out that not only is the LCD screen shot, but the computers hard drive needs to be replaced as well!!! I was told by the sales person last year that the computers are as good as new and that the only reason they're so much cheaper than the original price is because they are outdated models. I paid a little over $600 for mine and have now sunk almost $350 into it for repairs. This is totally unfair and not reasonable. I would like to know what if anything Micro Center will do to help me. I don't think a laptop should last one year and only to be told "sorry, its not covered under the warranty anymore". The person I'm dealing with over at Westbury is a guy named Dan. He's very very nice, but anytime I want to speak with anyone at the store forget about calling. NOBODY ever picks up the phone. Can you please help me out. Thanks in advance for any help you can provide.
Product or Service Mentioned: Micro Center Repair.