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3.3
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Customer service
Product or Service Quality
Website
1 comment

This experience does not have to do with the order itself. However, I was at micro center on October 12, 2015 to make a 1600+ purchase on computer parts for a build.

The help to require the items was easy and friendly. At the time of checkout I had in my hand two casino issued discover credit cards totaling $1000. The supervisor at the checkout area did not trust the cards and Microcenter of the Brooklyn store missed out on the sale. I've made much higher amounts of purchases before and I will no longer do that because of that supervisor.

I took my business to Newegg, their competitor and I believe that will be the choice of my parts from now on. The supervisor should be fired in my opinion, however that is the store owner's choice.

Reason of review: Problems with payment.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

I didn't like: Supervisor that worked on october 12 2015.

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Anonymous
Hilliard, Ohio, United States #1051767

Hi there,

I am happy to look into this with you to review the method of payment you attempted to use to see if it matches any of the methods that we accept which are outlined on our website at www.microcenter.com. Please email me at custrel@microcenter.com.

Thanks,

James

Customer Relations

Micro Center custrel@microcenter.com

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