I have been a Micro Center customer for years and cannot believe how horrible they have become. I see more people in line for service and repair than I do checking out.
I've bought 3 computers from them in the last month and had to return all three. FORGET trying to get in touch with anyone at the store....you get a national call center and they are RUDE!!!!!!! The Tech Support guy was absolutely useless.
I called a Microsoft Store about the issues I was having with my Dell I bought from Micro Center and THEY were more helpful than the guy from "tech support" at Micro Center. I will never buy anything from them again.