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I bought some BluRay disks at the same price as Verbatum on Amazon and I have not been able to get a usable copy of my company data yet. Kassidy, the manager in Houston, wouldn't do anything in store and suggested I go back to Amazon.

After I complained online, she offered a lesser number of replacement disks. I asked to speak to her manager and have heard nothing since then. So much for their "Satisfaction Guarenteed" logo.

It is just talk. Some of clerks are very helpful but some are indifferent and seem to have learned customer service form Walmart.

Product or Service Mentioned: Micro Center Manager.

Reason of review: Poor customer service.

Monetary Loss: $67.

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Anonymous
Hilliard, Ohio, United States #891330

Hi there,

I came across your review from this weekend and am happy to assist. Can you email me at custrel@microcenter.com with details surrounding the situation and possibly the reference number from your receipt?

Thanks,

James

Customer Relations

Micro Center custrel@microcenter.com

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