Customer service
Price Affordability
1 comment

I returned an unopened Winbook TW800 tablet to exchange for the TW801 model. They issued a refund back on to my card. I then purchased the new model but my debit card was short of enough funds to complete the purchase.

The transaction was cancelled but I was not issued a receipt. My bank says that the a funds were taken out of my account and my online report verified that. Micro Center is being very defensive and says its a problem between my bank and me.

I went ahead and paid cash for the the second tablet but my funds are in limbo. I contacted their corporate call center and they emailed a receipt but it was for the previous transaction.

Reason of review: Problems with payment.

Monetary Loss: $88.

Preferred solution: Full refund.

I liked: Product and pricing.

I didn't like: Receipt not issued.

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Hilliard, Ohio, United States #921281

Hi there,

I apologize for the trouble with this refund. I am happy to help with this issue.

Can you email me with your contact information to custrel@microcenter.com?



Customer Relations

Micro Center custrel@microcenter.com

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