1 comment

I just discovered that my Notebook PC doesn't have an Optical Drive. the Laptop I purchased and gave them for warranty work has a drive unit. This company switched Notebook PC's on me and I just discovered this when I attempted to insert a disc.

I have not contacted them yet, but I'm about to go there shortly with the work order showing they performed the work?

Product or Service Mentioned: Micro Center Laptop Repair.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

I liked: Switched laptop computer on me after warranty work.

  • Deceptive Warranty Practices
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Micro Center Verified Representative

We appreciate you reaching out and sharing this with us. Please email us with any additional information so we can look further into this along with a copy of your review, repair order number and the serial number of the unit currently in your possession at CustRelSoc@microcenter.com. Thank you.

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